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Business Academic Support Coordinator

Department: Dean Business Office
Location: Joplin, MO

General Statement of Job

This position provides support to the Plaster School of Business (PSB) academic unit, including faculty, staff, and students. In addition to various administrative duties, the position will advise transfer students and current students with less than 15 credit hours. The position will also assist faculty, with the creation, management, and distribution of marketing materials, in collaboration and coordination with University Relations and Marketing (URM) in digital and face-to-face formats and will serve as a representative of the PSB in forward-facing student recruitment activities on and off campus.

Specific Duties and Responsibilities

Essential Duties:

Provide registration support to include, but not limited to the following duties:

  • Assist students with less than 15 credit hours and transfer students in their academic pursuits by aiding them in class selection and registration to address student educational goals and meet program graduation requirements.
  • Maintain and update PSB degree program planning sheets annually
  • Handle online PSB inquiries
  • Assist PSB with retention efforts.
  • Work with campus offices to create a smooth transition for students into business programs.
  • Work with students and PSB administrators in securing class overrides and petitions for students with 15 credit hours or less.
  • Represent or accompany PSB faculty and/or university staff to local high schools, community colleges, universities, career and college fairs, and other recruiting events as requested and appropriate.
  • Performs other related duties as required.

Assist with the development, maintenance, and updating of marketing materials for the PSB (in coordination with URM) including, but not limited to:

  • PSB Graduate Programs
  • PSB Undergraduate Programs
  • Student engagement events on campus and in the PSB
  • Academic events on campus and in the PSB
  • Academic calendar (first day, breaks, drop/add timeline, final exams, etc.)
  • Academic advising information including registration timelines and other enrollment information
  • Student wellness events/information on campus and in the PSB

Distribute marketing materials and other communications to students as requested.

Assist with the creation, distribution, and maintenance of relevant, engaging, and timely PSB digital marketing (website, social media, building tv’s etc.).

Represent the PSB at on-campus Admissions, Student Success Center – Career Services Unit and Student Success Center – Advising Unit sponsored events.

Organize and manage events hosted by the PSB, including, but not limited to:

  • Making reservations
  • Arranging for catering as appropriate
  • Creating and distributing invites
  • Receiving and processing invoices
  • Setup and take-down of event materials/decorations

Other Responsibilities include, but are not limited to:

  • Develop and provide specific information, reports, and/or special services as requested or required by the University, PSB faculty and/or the Dean.
  • Answer phone calls and email
  • Take departmental minutes as needed
  • Order and maintain supplies
  • Code Invoices
  • Balance P-Card Statement
  • Maintain breakroom
  • Maintain workroom
  • Assist faculty with other duties as requested

Education, Experience

Bachelor’s degree from an accredited four-year college or university is required (Master’s degree is preferred).

Minimum of two years of work-related skill, knowledge, or experience is preferred; or an equivalent combination of education and experience.

Valid driver’s license and the ability to meet insurance requirements for driving University owned, leased, or rented vehicles.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires the ability to read, write and comprehend instructions, correspondence and memos.
  • Requires the ability to define problems, collect data, establish facts and draw conclusions as well as the ability to make judgements and implement solutions as appropriate.
  • Requires the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Also requires the ability to compute rate, ratio, percent, growth rates and to draw and interpret bar graphs.
  • Requires the ability to effectively present information in one-on-one and small group situations to students, faculty, staff and members of the public.
  • Requires the ability to communicate orally (in person and by telephone) and in writing.
  • Requires the ability to effectively operate a computer (Microsoft Word, Excel, Access, e-mail and internet skills) and the ability to use (or quickly learn) the Purchase Order, Student Data and other software systems.
  • Requires the ability to make recommendations that influence the budget.
  • Requires the ability to use small office equipment, including copy machines or multi-line telephone systems.
  • Requires the ability to meet deadlines, maintain the highest level of confidentiality and work in a positive team-oriented manner with a variety of people (students, faculty, staff, administrators and members of the public).

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel including the use of a computer keyboard; reach with hands and arms; and talk or hear including the use of a telephone. The employee is frequently required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, texture perception, and ability to adjust focus.

The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

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